T & C’s | The Venue On Klip

TERMS & CONDITIONS

R3000 non-refundable booking fee is required to secure your event date
The booking fee will be deducted from the main total
Proof of payment is required for payments via EFT (admin@thevenueonklip.co.za)
Once booking fee is paid, you have agreed to all terms and conditions
If the booking fee is not received and cleared in our bank account within (3) three working days
from the date of the enquiry, we reserve the right to cancel the provisional booking without a
notice to you.
The balance of the quoted fee is payable (7) seven days prior to the event.
Your booking entitles to the use of the premises for (5) five hours, subject to the time slot
selected and agreed to between the parties in writing.
Payments can be made by direct transfer into our bank account.
Notification of payment must please be emailed to admin@thevenueonklip.co.za or sent via
WhatsApp upon deposit of any sum paid into our nominated bank account listing our reference
number in order to secure your booking. Should you fail to do so, we shall not be liable if the
venue is booked by any third party”

Final guest count to be confirmed (7) seven days prior to event date.
Any contemplated changes to the booking must be submitted to us in writing (4) four days prior
to your event date. We will endeavour to accommodate said changes but cannot be held thereto
if beyond our reasonable control.
No adjustments will be allowed thereafter.
Prices will be adjusted should you decrease the number of guests quoted and any discounts
allocated may be revoked as prices will be determined according to our standard price
structure.
No hot meals may be brought onto the premises for consumption. The Venue on Klip is a Halaal
establishment and we therefore request you to ensure that no food and beverages containing
alcohol, pork related or any other form of non-Halaal products are to be brought onto our
premises and/or are consumed using our crockery and/or cutlery, we have the right to remove
you from our premises.”
The person making the booking is responsible for the conduct of all guests attending the event.
If additional guests pitch on the day of your event, you will be liable to pay the additional cost
per person
Please be aware and advised we run a business that has office expenses and staff, therefore if
you cancel your event your booking fee covers all our correspondence, expenses and office
expenses.
We reserve the right to cancel / postpone your event in any situations of Natural disasters and
things that are out of our control such as: Virus outbreaks, Tsunami, Fire disaster etc.

The R3000 booking fee is non-refundable once your booking is cancelled
Should you cancel a booking prior to the event date, we will levy a cancellation fee taking into
consideration the length of notice given, the potential for us to find an alternative client to
replace the cancelled booking is unlikely. Having regard to the above and due to the nature of
the catering industry the business will levy the following cancellation fees:
All monies paid after the booking fee will be refunded as follows:
• Fifth month and above prior to event date: 90% refund
• Fourth month prior to event date: 75% refund
• Third month prior to event date: 50% refund
• Second month prior to event date: 25% refund
• Within the month of cancelled event date: 0% refund
Refunds will only be paid out in the week of which your date was originally booked for. Reason
for payment released at this time is that all payment is made into fixed accounts and are only
released in the month of your booking dates.
In the event of death or hospitalisation the full total paid excluding the booking fee will be
refunded to client
Note: Alternative refund arrangements can be made.

Visitors to the premises are requested to be careful when using the facilities in and around the
premises. To ensure the safety of children, it is requested that children must at all times be
under parental supervision.
We will not be responsible for any injury or damages caused to you and/or your dependent(s)
your guests, employee(s) and/or their property when using the venue if the loss or damage was
caused due to their failure to adhere to these safety precautions.
Neither The Venue on Klip nor its employees shall be liable for any loss or damages which may
be caused to the property of the client or its guests.
Loss, damage or injury sustained by the client or it’s guests by any means whatsoever including
but not limited to any Act of God, unless the aforementioned loss, damage, injury is attributed
The Venue on Klip or its employees’ negligence
The Venue on Klip will not be held liable for any Acts of God and unforeseen service
interruptions such as water, electricity or sanitation.

A sound system and sound technician is provided for your event, however it is advised and
instructed that you bring along your own list of music (play-list)

You will be billed for any damages to The Venue property and cars accordingly.
Please note that the Venue is situated in a residential area and therefore need to abide by the
rules.
Please note, No Hooting, revving of cars or convoys of motor cycles.
Please note, our Venue is situated on ground level.
The Venue does not supply play-lists and karaoke, please bring along your own.
Kids attending the event need to be supervised at all times.
Please provide us with your social media handles
Should you not supply any containers for leftover food, the food will be donated to a charity of
our choice.
Please note after the booking fee has been paid, we reserve the right to use the images of
your event and/or guests for promotional purposes